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Unit : USD $, Surtax 10% included.

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US$ 3.5 flat fee for domestic shipping

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US$ 5.5 flat fee for Int’l shipping

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No need to drop off SIM

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You are needed to register SIM Activation before using it.

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You can use the SIM Card immediately after registering the date you want to use it.

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SIM Credit expiration is counted based on your registered using date by yourself.

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Amazing Pay T-money Card can be ordered with this SIM.

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You receive Text message of credit balance if you used up 80% of your given call & text credit (100 min/100 texts).

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It’s recommend to top up your credit as received message to keep up with data, calls, texts.

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This SIM Card is valid for visitors to Korea.

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If user is of Korean nationality, You must own a proper visa which proves you are staying overseas such as permanent resident card, student visa, etc. You must upload one photo taken together with your passport and one of them.

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Please check 4 points : “Unlocked phone, Compatible phone, SIM Size, Delivery Time”.

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Customers using phone activated in USA, Canada, Japan, have to make sure that your phone should be unlocked.

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Your phone must support on one of GSM N/W frequencies below.

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4G Bands : Band1(2100MHz), Band3(1800MHz), Band8(900MHz)

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3G Bands : HSDPA 2100MHz/HSDPA+

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Not Supported TD-SCDMA,TD-LTE Bands

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Visa, Master American Express, Discover or PayPal account are accepted.

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You can pay with your credit card as a guest on the PayPal Page by Choosing “Pay with my credit or debit card” instead “Log in” if you don’t have PayPal account.

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After placing an order, you will receive “Thank you” mail. If you didn’t receive it, please check your spam or junk email folder or notify us by email.

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If not paid, it does not proceed to the next step.

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How to make a payment in Korean Won(KRW)

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1. Complete an order sheet and click “proceed to paypal” button.

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2. When you are connected to PayPal payment, do not pay, and come back to the original page.

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3. Click on Naver Pay as below.

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4. Put order No. and Choose product in the order sheet.

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5. Make a payment.

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6. That’s all folk!

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For Domestic Shipping Time

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You will receive your item in the mail of fast registration.

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When ordering before 4 pm (KST) weekdays : Next Day

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When ordering from after 4:00 pm of Friday to weekend : Next Tuesday

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For Int’l Shipping Time

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14 to 21 Business Days

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You will receive it in the international trade by Air.

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No shipping on weekends or Public holidays

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Shipping times may vary during peak periods.

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After shipping, you will receive tracking number to check the shipping status.

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Choose EMS and Track/Confirm on the Menu.

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Input tracking number to search it.

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You are needed to register SIM Activation before using it.

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We recommend to register SIM on schedule date you want to use it in advance.

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This is to ensure that your SIM works well with trouble free on arriving and switching SIM in Korea.

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ANNEX TELECOM Customer Center

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This SIM Card is powered by ANNEX TELECOM, KT MVNO.

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82-1544-4344(overseas), 1544-4344(domestic)

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Business hours

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Mon ~ Fri : 09:00 ~ 20:00

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Lunch Break : 12:00 ~ 13:00

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Weekend & Holidays : 09:00 ~ 18:00

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ANNEX SIM PLUS is available to extend the expiry date of your SIM.

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Extendable up to 30-DAY only once

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For 3,5,7,10,15-DAY, including first using periods, extendable up to 30-DAY only once

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For 30-DAY, extendable up to 30-DAY only once

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Recharge amount per day is KRW 3,000

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e.g. when purchased 15-day Pass and want to extend 3 days, top-amount is KRW 9,000 (=3 days * KRW 3000)

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If you used up all your given call & text credit without additional top-up, LTE data service may be interrupted as your credit balance runs out.

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You have to recharge your credit and Top-up instructions are as follows to keep using LTE data.

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Try to use top-up App as following, please

1.

Download the ‘WHOMSIM’ app

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from the Android Play Store, IOS App Store

2.

Open “WHOMSIM” App on your phone

3.

Choose your language

4.

Choose “Top-up” on menu page

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Available on Global/Korean Credit card

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VISA, MASTER, JCB, AMAX are accepted

5.

Choose “Credit Card” on menu page

6.

Put your mobile phone No. to check balance

7.

Choose Top-up amount

8.

Put credit card details to make a payment

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That’s all folk!

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Setting configures the correct data APN automatically

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1. Turn off your phone

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2. Switch SIM into your phone

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3. Turn on & Check KT 4G LTE Signal on your phone

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4. Enjoy unlimited data on your phone

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Troubleshooting Tips, SIM

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Try to do as follows if KT 4G LTE Signal is not connected

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1. From the Home screen, Tap Menu, then Settings

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2. Turn off Airplane and Wi-Fi

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3. Power OFF 2 ~3 times & Check KT 4G LTE Signal

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4. Do KT APN Setting if KT 4G LTE not connected

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Calls to the number (such as 1588, 1577, 02-1588), telephone information service (060), TRS (013), domestic video call and personal number service (050) are strictly limited.

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Credit balance may run out and the data service be interrupted if you call the number above.

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Just ANNEX Telecom Customer Center (1544-4344) is available only.

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Send us email promptly if you want to cancel your order.

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According to Order Status, it is subjected to following our policy.

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Before Shipping : No cancellation fee

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After Shipping: USD $10 Handling fee will be charged.

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30 days after purchase: Non-Refundable

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You will get a refund according to the cancellation policy.

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Once Prepaid Data SIM opened, it is strictly not refundable once sold.

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Refund of balance will be paid back by PayPal account.

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You can return your order within 30 days of purchase.

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To receive a refund of the purchase price of your Prepaid Korea SIM Card, you must return it (with original packaging and all contents) within the Return Period in undamaged condition.

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Your return is subject to a handling fee. Refunds for your order will not be processed until we have verified your order was received by our shipping company.

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To return an item, ship SIM in its original packaging to:

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ATTN : NeoKOSIM Return

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133-2601, 20, Hagui-ro,Dongan-gu, Anyang-si, Korea, 14044