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Summary For Pickup Products * If your scheduled pickup date has passed, you may either reschedule your pickup or receive a full refund. * Applicable Products : – KT eSIM and SIM Card [...]

Summary * Refundable Cases : – A full refund will be issued if the order is cancelled before the eSIM QR code is issued. * Non-Refundable Cases : – Once the eSIM QR code has been [...]

Overview This is a real case reported by a customer who regularly uses NeoKOSIM’s Vietnam eSIM during visits to Vietnam. After arriving in Vietnam, the customer was able to use mobile data, [...]

Summary Customers frequently ask about how to check their phone number, data usage, and validity period when using a Vietnam eSIM. The following information will help you manage your Vietnam eSIM [...]

Overview Don’t have a PayPal account? No problem. You can still order a Korea eSIM, Korea SIM card, Korea Pocket WiFi, or International eSIM using your credit or debit card without creating [...]

KOR Quick Summary – Go to Settings > Connections > SIM card manager → Add mobile plan → Scan QR code – Turn on your new eSIM and select it for Mobile Data – Enable Data [...]

Overview * This guide explains how to troubleshoot Pocket WiFi Korea models IML500 and IML520 when they cannot connect to the internet or display “No Service.” * If you are using a [...]

KOR Quick Summary – Go to Settings > Cellular > Add eSIM and scan QR code. – After activation, set Primary and select eSIM for data. – Turn on Data Roaming / Turn off [...]

Getting Started * Follow these Simple Steps: – Turn on the Pocket WiFi device. – Open Settings on your phone. – Select the SSID (WiFi network name) shown on the Pocket WiFi [...]