Refunds are available under the following conditions:
1. Korea SIM or Pocket WiFi Pickup
– If your scheduled pickup date has passed, you may choose to either reschedule the pickup or request a full refund.
– Applicable products:
– Korea SIM cards: SKT SIM, KT SIM, SIM 585P, SIM 396P
– Korea Pocket WiFi: KT Router (DAY / 30-DAY Plan)
2. Korea SIM Shipping
– Before shipping: A full refund will be issued.
– After shipping: A 10% handling fee will be deducted from the refund amount.
– After SIM activation or opening: Refunds are not available.
– More than 30 days after purchase: Refunds are not available.
– Applicable products: SIM 100S, SIM 396S
1. Starting the Refund:
– The refund process for your Korea SIM or pocket WiFi begins immediately after we confirm the status of your pickup or shipping.
2. Refund Method :
– The way your refund is processed depends on your original payment method.
– For Credit or Debit Card Payments:
– The refund will be processed back to your card within 5 business days of the cancellation request.
– For precise timing on when the funds will appear in your account,
– please contact your card-issuing bank directly.
* Try to do Voice Recharge Service as follows. 1. Check the rental contract number…
If you’re traveling in Korea with an SKT prepaid SIM or eSIM, don’t forget to…
If you’re using a KT prepaid SIM or eSIM in Korea, it’s important to keep…
KOR * Place an order for Korea Pocket WiFi to pick it up at…
Explore Top-tier Travel Korea eSIM, Korea SIM cards for visitors. * Here's how to set…
After switching New SIM Card, most Korea SIM Cards are automatically connected and work immediately.…
This website uses cookies.