his refund policy applies to all local and roaming data-only eSIM products.
Please note that refunds are not possible in the following situations:
– If the QR code has already been issued or scanned.
– If your phone is carrier-locked.
– If your phone does not support eSIM.
– If your phone does not support LTE, causing the eSIM to only work on 3G.
– In case of SKT eSIM, if you hold an ARC, Residence Card, or F-4 Visa (as voice services are unavailable.
* Starting the Refund:
– The refund process begins immediately after we confirm the status of your QR code.
– The way your refund is processed depends on your original payment method.
– For Credit or Debit Card Payments:
– The refund will be processed back to your card within 5 business days of the cancellation request.
– For precise timing on when the funds will appear in your account,
– please contact your card-issuing bank directly.
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