NeoKOSIM
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    • eSIM B Plus
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    • Ace C Plus
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    • Free S
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    • Basic
    • Plus C
  • Pocket WiFi
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NeoKOSIM NeoKOSIM NeoKOSIM
  • eSIM
    • eSIM A, SKT
    • eSIM B
    • eSIM B Plus
  • SIM, Pickup
    • ACE A
    • ACE C
    • Ace C Plus
  • SIM, Shipping
    • Free100
    • Free S
    • Free B
    • Plus B
    • Magic
    • Ace C Plus
    • Basic
    • Plus C
  • Pocket WiFi
  • Support
    • KT Pickup points
    • Events
    • FAQ
    • News
    • SIM Activation
    • Recharge
    • Customer Support

Faqs

Home / Faqs
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By sunaerang
In
Posted September 21, 2023

How do I get a QR code for an eSIM B Plus?

– You will receive our email about your details when your order is complete. – You have to reply a received email of them such as self-shot, copy of passport,  info of entry before at [...]

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By sunaerang
In
Posted September 21, 2023

What does require my documents to get QR code of eSIM B Plus?

* This is your required documents for eSIM B Plus. – You will receive our email about your details when your order is complete. – You have to reply a received email of them at least [...]

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By sunaerang
In
Posted September 6, 2023

Do I need security deposit when I collect Pocket WiFi Device at pickup points?

– Security Deposit is required by your credit card for extension or non-return when collecting WiFi Router Device. – Cash or debit cards are not acceptable.

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By sunaerang
In
Posted September 6, 2023

How do I do extension period for my pocket WiFi device?

– Contact us at least one day advance. – Order additional the use days as the same way that the first order.

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By sunaerang
In
Posted September 6, 2023

What should I do what if I don’t return or lost or stolen my pocket WiFI?

– You have to drop off WiFi Router Device at points what you designated. – If you don’t drop it off or lost or stolen it, you shall be charged extra fees to your secured credit card [...]

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By sunaerang
In
Posted September 6, 2023

How do I use my pocket WiFi device?

– Turn pocket Wi-Fi on. – Tap Setting Apps on your own mobile device. – Choose SSID, which is attached to Wi-Fi Router. – Type the network security key, which is attached [...]

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By sunaerang
In
Posted September 6, 2023

How do I get a QR code for an eSIM A, SKT?

– You will receive an confirmation email immediately. – To download your eSIM profile, you receive an “activation code” and a QR code in 15 minutes from your order within our business [...]

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By sunaerang
In
Posted September 5, 2023

How do I get a QR code for an eSIM?


– Visit pickup point in yourself. – Receive QR Code with installation guides at pickup points. – Set up eSIM yourself. – Make sure your eSIM has been [...]

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By sunaerang
In
Posted September 5, 2023

How do I set up Korea eSIM on my Phone?

KOR * Checkpoints Before Getting Started – Your phone has to be compatible with eSIM. – Stay connected to a stable Wi-Fi network to ensure a successful installation when activating [...]

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By sunaerang
In
Posted September 5, 2023

Is it possible to use Mobile Self-Authentication when I used eSIM B, Ace C or Ace C Plus?


– It is Supported only for holders of ARC or Certificate of residence in Korea as foreigner who purchased over 30-DAY Plan. – Learn more of it.

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