FAQs
Korea eSIM
Abroad eSIM
Korea SIM cards
Pocket WiFi Korea
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Q3. Do I need a deposit to pickup the Pocket WiFi?
– Yes, a security deposit will be held on your credit card at the time of pickup to cover any extensions or non-returns of the Korea Pocket WiFi device.
– Please note that cash or debit cards are not accepted.
– Please note that cash or debit cards are not accepted.
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Q4. How do I connect to the pocket WiFi?
– Turn the pocket Wi-Fi on.
– Tap the Settings app on your mobile device.
– Choose the SSID, which is attached to the WiFi Router.
– Type the network security key, which is also attached to the WiFi Router.
– It works normally if the signal strength LEDs are blinking blue.
– Contact staff at the pickup points immediately if the WiFi Router is not working.
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– Tap the Settings app on your mobile device.
– Choose the SSID, which is attached to the WiFi Router.
– Type the network security key, which is also attached to the WiFi Router.
– It works normally if the signal strength LEDs are blinking blue.
– Contact staff at the pickup points immediately if the WiFi Router is not working.
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Q5. How do I extend my Pocket WiFi rental?
– Please place your extension order at least one day in advance.
– You can order additional usage days the same way you placed your initial order.
– Select the ‘Extension’ option at the drop-off location.
– Make the payment using your credit card.
– Once the payment is completed, your rental period will be extended immediately.
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– You can order additional usage days the same way you placed your initial order.
– Select the ‘Extension’ option at the drop-off location.
– Make the payment using your credit card.
– Once the payment is completed, your rental period will be extended immediately.
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Q6. What if I don’t return, lose, or have my Pocket WiFi Korea stolen?
– The Korea Pocket WiFi device must be returned at the designated drop-off points.
– If you fail to return it, lose it, or if it is stolen, additional charges will be applied to your secured credit card as follows:
– Korea Pocket WiFi Device: KRW 160,000
– Charger: KRW 10,000
– Pouch (Case): KRW 10,000
– If you fail to return it, lose it, or if it is stolen, additional charges will be applied to your secured credit card as follows:
– Korea Pocket WiFi Device: KRW 160,000
– Charger: KRW 10,000
– Pouch (Case): KRW 10,000
Others
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Q4. Is it possible to reuse a previously activated Korea SIM card or eSIM Korea that has been ported out?
– No, you can’t.
– Once the account has been ported out by leaveing Korea, used Korea SIM card including eSIM Korea is deactivated automatically and become useless anymore.
– You’ll have to get a new eSIM Korea or Korea SIM Card.
– Once the account has been ported out by leaveing Korea, used Korea SIM card including eSIM Korea is deactivated automatically and become useless anymore.
– You’ll have to get a new eSIM Korea or Korea SIM Card.
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Q5. Is it possible to use this Korea SIM card (eSIM Korea) while I am outside of Korea?
– No, you can’t.
– Because this Korea SIM Card (eSIM Korea) is not supported roaming service in your country.
– Prepaid Korea SIM Card (eSIM Korea) works only within Korea.
– Because this Korea SIM Card (eSIM Korea) is not supported roaming service in your country.
– Prepaid Korea SIM Card (eSIM Korea) works only within Korea.
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