* Try to do as follows :
– After placing an order, go to checkout page and
– 1. Press “redeem your coupon code”
– 2. Enter coupon code in the coupon box
– 3. Press “Apply” button.

You are no longer need to worry about requesting the right SIM card size.
SKT, KT, LGU+ three network operator and others MVNO in S.Korea are offering a 3-in-1 type SIM Card that works as all 3 (mini, micro and nano) size with one framework.


The default option is the 3-in-1 type SIM.
So you no longer have to choose a SIM size and there are no need to confuse you.


When you detach original SIM card from your phone,
check its SIM size to see if it is a mini, micro or nano SIM.
These days, most of the recent smartphones and tablets use nano SIM, the smallest one.



SIM cards come in three sizes :

– Regular SIM Card (12 x 15 mm)
– Micro SIM (12 x 15 mm)
– Nano SIM Card (8.8 x 12.3 mm)


When you get Korea SIM card from us,
– Check your SIM size
– Cut your SIM card down to size as follows.

After placing an order for pickup,
you will be received order confirmation mail with Voucher(image/pdf file).
You can find voucher and by scrolling down or downloading pdf file as follows.

* for iphone
– Your voucher will be received with image type.

* for Android phone
– Your voucher will be received with pdf file type, it is needed to download.

* Yes, absolutely, you can pay in Korean currency when you place an order Korea SIM card with the following options.

1. Deposit to NeoKOSIM account directly by the Bank Transfer (BACS : Bank Account Clearing System)
– Click the image in the each product.
– Fill out the order details and submit an order form
– You will receive an e-mail regarding the order details and NeoKOSIM’s account number.
– After payment, you will receive an order confirmation email in our business hours 9:00~20:00 Korean time.

2. Various payment options are available in the Korean open market.
– Naver, G Market

– After placing an order most of Korea SIM Card via our Official online Store,
– You will be able to get your own mobile number when your Korea SIM card is activated after arrival in Korea as for Free 100, Plus B, Plus C, Magic, Lite, Basic.
– In case of purchasing Free S Korea SIM Card, you will get your own mobile number prior to arrival in Korea so that you can use it immediately upon arriving in Korea.

KOR

Mobile identity authentication service is a communication service that is different from data, call, and text usage.
This is an additional service provided by a Korean public certification authority that verifies identity using a mobile phone number with free of charge.

In general your real name is needed to verify with your Korean mobile phone number, date of birth, and name when signing up for Korean Internet sites or purchasing goods of Korea shopping malls online.
– Eligibility : available ONLY to holders of a Korean national ID card (passport, resident registration card, driver’s license) or alien registration card for foreigners(ARC).
– Foreign passport holders cannot be supported for identity verification service.

Related SIM Cards to support Mobile Self-Authentication Service
– MY SIM Free 100, Free B, Free S,
– MY SIM Plus B,C
– MY SIM Magic, Lite, Basic

How to use
– 1. Click button for mobile Self-Authentication Service from internet site.
– 2. Choose Mobile Service Provider and agree Terms & Conditions.
– 3. Put your name, birth date and mobile phone number.
– 4. Receive text message with 6-digit code.
– 5. Put 6-digit code to confirm self-authentication Service.

KOR

* Following types of Paid Local Call Numbers are included from the unlimited call service.
– Domestic voice calls to mobile devices (010-xxxx-xxxx),
– 17 landline phones (area code: 02, 051, 031, etc.) : 02-xxxx-xxxx,
– internet calls (070) : 070-xxx-xxxx
– Special calls (1335, 120, 122, etc.) that are not for commercial purposes.

* Following types of Paid Local Call Numbers are subject to charge because they are excluded from the unlimited call service.
– National representative numbers (Automated Phone System) : 1588, 1577, 1566, 15XX,16XX , 02-15xx , etc
– Premium-rate telephone number service : 060
– TRS (Trunked Radio System) : 013
– Virtual Phone Number for personal : 050
– Domestic video calls by provided carrier (KT)

* If you use these chargeable numbers above, it results in the reduction of the expiry date of using your SIM.
* Please give attention to that you will need to recharge it in 30-day increments if you want to continue using it as the expiration date is shortened.

* Unlimited mobile calling regulation of three mobile carriers in S. Korea

* Case of KT Carrier

* Unlimited calling scope (Paid Local Call Numbers)
– Domestic voice calls to mobile devices, 17 landline phones (area code: 02, 051, 031, etc.), internet calls (070), and special calls (1335, 120, 122, etc.) that are not for commercial purposes.

* Exclusion of unlimited calling scope for Prepaid Paid Service
– If user uses Video/Additional Calls: National representative numbers (e.g. 1588, 1577, 02-1588, etc.), telephone number service (060, etc.), TRS(013), domestic video calls, and personal number service (050) will be charged based on the relevant charges calculation methods and so it results in the reduction of the expiry date of using their SIM.
– User will need to recharge it in 30-day increments if you want to continue using it as the expiration date is shortened.

* Exclusion of unlimited calling scope for Post Paid Service
– 300 minutes(When fixed Monthly Plan : KRW89,000 Over) are provided each month for Video/Additional Calls: National representative numbers (e.g. 1588, 1577, 02-1588, etc.), telephone number service (060, etc.), TRS(013), domestic video calls, and personal number service (050). Any use exceeding the boundary of this basic service will be charged based on the relevant charges calculation methods.
– Charges for information usage, monthly charges for premium additional services, etc. such as international calls, charges on KT114 direct connection service and call, charges on KT114 telephone number inquiry service, collect calls, charges on the use of micropayment, 060 numbers, and V.A.T. will be claimed separately.

In order to find out if your phone is locked, be sure to follow.

Method 1. Contact your Carrier
– Find out IMEI on your phone. 
– Just Dial *#06# on your phone. (or setting > Device > About)
– Your phone’s IMEI number appears.

– Contact your carrier and ask them to confirm your phone’s status.
– They’ll be able to tell you whether your phone is locked or not and and advise how to make for unlocking.

Method 2.  Using a Different Carrier’s SIM Card
– Borrow a different carrier’s SIM card.
– Power off your phone and switch another SIM card.
– Turn the phone back on and try to make a call.
– If you are unable to make the call and you’re certain that your phone is locked.

* Important Notes
– In Case of USA,
– you have to call your carrier and ask them to confirm your phone’s status whether it is country unlocked, which can be used abroad.
– Because some times it is unlocked between carriers in the US, but it might be locked for overseas use.
– If you have troubles on your phone even if there was no problem in checking with Method 2 above, this is it just the phone is locked as above reason.

Method 3. It appears on your phone when switching SIM or  Scanning eSIM

– If it appears on your phone as follows, it’s certainly locked:
– The status is shown as follows depending on the level of the mobile phone.
– Please aware that your phone is locked and is not the problem the New SIM card.

1. For  iPhone 
Depending on the version of the phone, it appears various as follows.
– Unsupported eSIM  
– SIM Not Supported
– SIM Not Valid 

The SIM card that you currently have installed in this iPhone is from a service provider that is not supported under the activation policy that is currency assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported service provider or request that this iPhone be unlocked by your service provider. Please contact Apple for more information.

You can verify if your device is locked by following the steps below:
– Go to Settings > General, and tap About
– Under Carrier Lock, you should see the message: No SIM restrictions
– If the Carrier Lock field says something different, the device is locked.
– How to solve : contact your carrier to have your device unlocked. It can usually be done over-the-air by contacting the carrier’s Customer Service phone number.

Unsupported eSIM
– This eSIM is from a carrier that is not currently supported on this iPhone.
– To use this eSIM, contact your carrier and request to unlock this iPhone.

2. For Android phone 
– Depending on the version of the phone, it appears various as follows.
– “Unlock PIN Code
– “Enter network unlock code ”
– “SIM is incorrect”
– “SIM Network Unlock PIN Code”
– “Change operator”

It means that given New Korea SIM card is not accepted because of your phone is locked.

Do not have a PayPal account?
Do not worry at all.

You can pay with your credit card as a Guest on the PayPal Page
by choosing “Pay with my credit or debit card” instead “Log in” if you don’t have PayPal account.
Visa, MasterCard, American Express, Discover credit cards are acceptable.

Step 1. Tap the “Pay with my credit or debit card” in the red box below instead of “Log in”.
If you meet the Korean language when proceed to PayPal,
choose the language option in English.

Step 2.  Fill in the details of your credit card and billing details
and then tap ‘Pay” yellow button.

Once your transaction has been completed,
you will have confirmation mail from PayPal at the same time as ordering.

Notes:
1. Payment as a Guest may not be possible in some cases/countries according to PayPal’s policy.
2. PayPal payments cannot be made with credit cards issued in Korea.
This is because PayPal’s sales policies in Korea complies with the Foreign Exchange Control Act of Korea.
In this case, you can choose another option for payment which is specified on the homepage.