How would I Know if my phone is locked?

In order to find out if your phone is locked, be sure to follow.

Method 1. Contact your Carrier
– Find out IMEI on your phone. 
– Just Dial *#06# on your phone. (or setting > Device > About)
– Your phone’s IMEI number appears.


– Contact your carrier and ask them to confirm your phone’s status.
– They’ll be able to tell you whether your phone is locked or not and and advise how to make for unlocking.

Method 2.  Using a Different Carrier’s SIM Card
– Borrow a different carrier’s SIM card.
– Power off your phone and switch another SIM card.
– Turn the phone back on and try to make a call.
– If you are unable to make the call and you’re certain that your phone is locked.

* Important Notes
– In Case of USA,
– you have to call your carrier and ask them to confirm your phone’s status whether it is country unlocked, which can be used abroad.
– Because some times it is unlocked between carriers in the US, but it might be locked for overseas use.
– If you have troubles on your phone even if there was no problem in checking with Method 2 above, this is it just the phone is locked as above reason.

Method 3. It appears on your phone when switching SIM or  Scanning eSIM

– If it appears on your phone as follows, it’s certainly locked:
– The status is shown as follows depending on the level of the mobile phone.
– Please aware that your phone is locked and is not the problem the New SIM card.

1. For  iPhone 
Depending on the version of the phone, it appears various as follows.
– Unsupported eSIM  

– SIM Not Supported
– SIM Not Valid 

The SIM card that you currently have installed in this iPhone is from a service provider that is not supported under the activation policy that is currency assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported service provider or request that this iPhone be unlocked by your service provider. Please contact Apple for more information.

You can verify if your device is locked by following the steps below:
– Go to Settings > General, and tap About
– Under Carrier Lock, you should see the message: No SIM restrictions
– If the Carrier Lock field says something different, the device is locked.
– How to solve : contact your carrier to have your device unlocked. It can usually be done over-the-air by contacting the carrier’s Customer Service phone number.


Unsupported eSIM
– This eSIM is from a carrier that is not currently supported on this iPhone.
– To use this eSIM, contact your carrier and request to unlock this iPhone.


2. For Android phone 
– Depending on the version of the phone, it appears various as follows.
– “Unlock PIN Code
– “Enter network unlock code ”
– “SIM is incorrect”
– “SIM Network Unlock PIN Code”
– “Change operator”


It means that given New Korea SIM card is not accepted because of your phone is locked.

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